Eventually, we got fed up with voicemail and phone-tag and patient complaints, and no one loved our cumbersome patient portal.
So, we added Patient Pass, a simple solution for HIPAA-compliant office communication. In less than 5 minutes, we were sending and receiving texts right from the office computers (and messaging from desktop to desktop too) - all without the expense or complication of changing our entire system.
Check it out - patientpass.com